Privacy policy & notice

Protecting the security and privacy of your personal data is important to Tessenderlo Group nv (Troonstraat 130 rue du Trône - 1050 Brussels - Belgium) and its affiliates (hereafter jointly “Tessenderlo Group”) and to the way we conduct our business in compliance with laws on privacy, data protection and data security. Please read our Privacy Policy & Notice carefully so that you can understand how we use the personal data we collect and/or that you provide to us when visiting this website.

Website visitors

Information Collected and Stored Automatically

Simply by accessing our website, we are in a position to automatically (i.e. not by registration) collect, through the so-called log files, information about our website visitors (for example type of Internet browser and computer operating system used, number of visits, average time spent, most popular pages, information searched for, etc.). You will not be personally identified from this information. We may use this information and share it with our worldwide affiliates for statistical purposes only and to improve the content of our websites.

Personal Data You Accept to Provide

By submitting your personal data to us, you will be treated as having given your permission for the processing of your personal data as set out in Tessenderlo Group’s Privacy Policy & Notice.

Through this website, Tessenderlo Group does not collect any information relating to you or on the basis of which you may be identified (e.g., your name, address, telephone number or e-mail address - hereafter called "personal data"-), unless you voluntarily decide to provide it to us (e.g., by registration as website user or web shop user, when you subscribe to a mailing list or when you submit a request through our website).

We simply use and if need be, store the Personal Data you provided to us in order to respond to requests or to process orders, applications or requests for subscription submitted by you.

Tessenderlo Group Cookie Policy

Click here for more information on our Cookie Policy.

Security of the Personal Data

Tessenderlo Group makes reasonable efforts to ensure the security of your personal data. Only a limited number of persons within our IT Department or the operational team administrating the website as well as specific persons of Tessenderlo Group or its affiliates, who are in the appropriate position to answer your requests, are authorized to access, modify - if requested by you - or delete your personal data.


If the information received is harmful, obscene, threatening, criminal or has criminal implications, we reserve the right to use, disseminate, store for evidence purposes or delete it, as we deem appropriate in our sole and absolute discretion.

Links to Other Websites

Tessenderlo Group is not responsible for the privacy policies or the content of other websites, even if:

  • you accessed the other party's website using links from our website or
  • you linked to our website from another party's website.

We recommend that you check the privacy policy of each site you visit.


Tessenderlo Group maintains reasonable technical and organizational security measures to safeguard your personal data from loss, interference, misuse, unauthorized access, disclosure, alteration or destruction. Tessenderlo Group also maintains reasonable measures and procedures to ensure that such data is reliable for its intended purpose and is accurate, complete and current. Subject to the applicable data protection laws, in particular the General Data Protection Regulation 2016/679 of 27 April 2016 (‘GDPR’) (if applicable), you have at any time the right to contact Tessenderlo Group if you want to:

  • access, rectify or erase your personal data;
  • restrict or object to the processing and transfer of your personal data; or
  • withdraw your consent (if applicable), which withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

In addition, you can also lodge a complaint with a supervisory authority, if you feel that Tessenderlo Group has not acted in line with data protection legislation.

Your contact at Tessenderlo Group for any further information about these rights our this Privacy Policy & Notice is

For more information about the content of our website, you can contact the webmaster, or write to Tessenderlo Group - FAO Group Communication- Troonstraat 130 rue du Trône - 1050 Brussels - Belgium.

The provisions of this Privacy Policy & Notice may be updated from time to time.